Privacy Policy
Last updated October 2, 2026
This policy explains what information EC Rental Property Management LLC ("EC Rental", "we") collects through this website and landlord dashboard, how we use it, and the choices you have. It applies to landlords and property managers who use our software, and to renters who browse listings, chat with our assistant, or apply for a home.
Information we collect
- Account information from landlords and managers: name, company, email, phone, plan, and a securely hashed password.
- Property and listing information you enter, including addresses, rent, photos, tenants' names and contact details, transactions, maintenance requests, and inspection photos.
- Rental applications from renters: name, contact details, current address and landlord, employment and income, number of occupants, pets, vehicles, and your typed signature with the time and IP address it was signed from. We do not collect Social Security numbers or dates of birth on this site.
- Inquiries and chat messages you send through listing pages or the website assistant.
- Technical information such as IP address and browser type, which our hosting provider processes to deliver and secure the site.
How we use it
- To run the service: show listings, deliver applications and inquiries to the landlord or manager for that home, and operate the dashboard.
- To evaluate rental applications, including verifying employment and rental history with the references you provide.
- To answer questions through our assistant, which uses an AI model to generate replies.
- To keep the service secure, prevent fraud, and meet legal obligations.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
How we share it
- Landlords and property managers. An application or inquiry you send about a home goes to the landlord or manager who listed it.
- Tenant screening partners. Only with your authorization, a consumer reporting agency may run credit and background checks. It collects the additional information it needs directly from you, and its own privacy policy and the Fair Credit Reporting Act govern that report.
- Listing sites. When a landlord turns on "Publish to Zillow", the listing details and photos (not renter information) are sent to Zillow and may appear on its sites.
- Service providers who host and operate the site for us, such as Cloudflare for hosting, data storage, and AI processing, under contracts that limit their use of the data.
- Legal reasons, when required by law or to protect rights and safety.
How long we keep it
We keep account and property records while the account is active. We keep rental applications for up to three years after they are submitted so landlords can meet record-keeping and fair housing obligations, then delete them unless the law requires longer.
Your California privacy rights
If you live in California, you can ask us to tell you what personal information we have about you, to correct it, or to delete it, subject to legal exceptions. We won't discriminate against you for using these rights. To make a request, email info@ecrentalpm.com from the address you used with us; we may need to verify your identity before acting on it.
Security
Data is encrypted in transit, passwords are stored only as salted hashes, and dashboard access requires sign-in. No system is perfectly secure, so please use a strong, unique password.
Children
This service is not directed to children under 16, and we don't knowingly collect their information.
Changes and contact
We'll post any changes here and update the date above. Questions: info@ecrentalpm.com, EC Rental Property Management LLC, Fresno, California.